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Customer Support

Contact Us

Need help with a product, installation, or order update? Send us a message and the CitiPlus team will get back to you as quickly as possible with the right next step.

Response target

Within 1 business day

Support desk

Dubai, U.A.E

Coverage

Products, installation, orders

Support desk

Reach the right team faster

Choose the channel that matches your request and we will route it to the right person without extra back-and-forth.

Call for urgent delivery or stock checks

The fastest option when you need a same-day answer.

Email for quotations and planning

Best when your request needs product lists or site details.

Visit for office coordination

Useful for local support handoffs and in-person follow-ups.

Call Us

Speak with our support team directly for urgent questions about stock, delivery, and product availability.

+971 4 302 2066

Best for urgent queries that need a quick answer.

Email

Share detailed requirements for quotations, product guidance, or installation planning and we will route it correctly.

najib@citiplus.ae

Include product names, quantities, and installation location for a faster response.

Visit

Our office and support desk location in Deira, Dubai for in-person coordination and follow-ups.

CitiPlus General Trading LLC, Deira, Dubai - U.A.E

Use Google Maps before your visit for the clearest route.

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Business Hours
Availability for sales and support.
  • Monday to Friday9:00 AM to 7:00 PM
  • Saturday10:00 AM to 5:00 PM
  • SundayClosed

After-hours request? Send us a message and we will pick it up on the next business day.

Send a Message
Fill out the form and we will respond within one business day. The more context you share, the faster we can guide you.

Include product names, required quantities, and your installation location if relevant so we can respond with clearer guidance.

By sending this form, you allow CitiPlus to contact you about your enquiry.

Before you send

Help us assist you faster

Project details

Tell us which products you are considering and the quantity you need.

Site information

Add your installation city or building type if the request is location-specific.

Desired timeline

Let us know if you are planning an urgent order or a scheduled installation.

CitiPlus Logo

CitiPlus helps customers compare security products and move from browsing to a workable site recommendation faster.

CitiPlus General Trading LLC, 41078 Deira, Dubai - U.A.E

najib@citiplus.ae

Need help choosing the right setup?

Share your shortlist or site scope and the team can help you narrow the right products quickly.

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CitiPlus in Deira

Use the map below for the clearest route to the CitiPlus office and support desk.

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